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1. The Pragmatics Action Maze

   In: Teaching Pragmatics Format(s): Text, Video, Website

   This lesson aims helps students navigate requests by identifying pragmatically appropriate language.

2. Softening Short Requests

   In: Teaching Pragmatics Format(s): Text, Video, Website

   This lesson aims to introduce students to a range of different ways in which native speakers soften their requests and to develop their awareness of how these are used by different speakers and in different situations within the speech community.

3. Using the Telephone to Teach Pragmatics

   In: Teaching Pragmatics Format(s): Text, Video, Website

   This lesson in Teaching Pragmatics aims to help students learn to make requests, extend invitations, and offer congratulations (or other speech acts) and to learn how to open and close telephone conversations when leaving a message.

4. The Rules of the Queue

   In: Teaching Pragmatics Format(s): Text, Video, Website

   This lesson in Teaching Pragmatics aims to help students learn to make requests, extend invitations, and offer congratulations (or other speech acts) and to learn how to open and close telephone conversations when leaving a message.

5. Complaining Successfully: Negotiating Redress in Service Encounters

   In: Teaching Pragmatics Format(s): Text, Video, Website

   This lesson in Teaching Pragmatics aims to help students learn how to make complaints during service encounters.

6. Giving and Responding to Compliments

   In: Teaching Pragmatics Format(s): Text, Video, Website

   This lesson in Teaching Pragmatics aims to raise learners' awareness of pragmatic rules and to increase input to learners and opportunities to observe native English speakers' pragmatic behavior.

7. Chapter 5: Socially Responsible Business-Doing the Right Thing

   In: Language and Civil Society E-Journal: Business Ethics Format(s): Text

   This chapter in the Business Ethics volume of the Language and Civil Society e-journal discusses how businesses are held accountable to customers for goods and services that they sell.

8. Audio-Lingual Method

   In: Language Teaching Methods Format(s): Text, Video

   This unit of the Language Teaching Methods Video Series explores the Audio-Lingual Method.

9. Comprehension Approach/TPR

   In: Language Teaching Methods Format(s): Text, Video

   This method of the Language Teaching Methods Video Series explores the Comprehension Approach/TPR (Total Physical Response).

10. Trace Effects Manual - Chapter 2

    In: Trace Effects Teacher's Manual Format(s): Text

    The manual provides information on teaching using online games and gives ideas for extending beyond the game using easy, interactive tasks for Chapter 2 of Trace Effects.

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