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1. Using the Telephone to Teach Pragmatics

   In: Teaching Pragmatics Format(s): Text, Video, Website

   This lesson in Teaching Pragmatics aims to help students learn to make requests, extend invitations, and offer congratulations (or other speech acts) and to learn how to open and close telephone conversations when leaving a message.

2. Teaching Refusals in an EFL Setting

   In: Teaching Pragmatics Format(s): Text, Video, Website

   The goals of this lesson in Teaching Pragmatics are: raising awareness that misunderstandings can be caused by differences in performing speech acts between Japanese and Americans; making learners aware of what they know already and encouraging them to use their universal or transferable L1 pragmatic knowledge in L2 contexts; teaching the appropriate linguistic forms that are likely to be encountered in performing speech acts.

3. Learn English Activity: Taking the TOEFL 101

   In: VOA Classroom Activities Format(s): Website

   TOEFL 101. Tips on taking the Test Of English as a Foreign Language (TOEFL). Learn about the test and tips on taking the TOEFL.

4. VOA Classroom Activities

   Format(s): Website

   Activities for learning and teaching Everyday English, Business English and Academic English.

5. Politeness is More than "Please"

   In: Teaching Pragmatics Format(s): Text, Website

   This lesson teaches politeness strategies in English.

6. VOA Interactive Learning: Wordbooks

   Format(s): Text, Website

   Interactive wordbooks for business English and general English, and an idiom dictionary. Learn English and American Business English.

7. Chapter 5: Socially Responsible Business-Doing the Right Thing

   In: Language and Civil Society E-Journal: Business Ethics Format(s): Text

   This chapter in the Business Ethics volume of the Language and Civil Society e-journal discusses how businesses are held accountable to customers for goods and services that they sell.

8. E-mail Requests

   In: Teaching Pragmatics Format(s): Text, Video, Website

   This lesson in Teaching Pragmatics aims to help students develop appropriate written request strategies.

9. Speakers and Task Type: Increasing Awareness of Factors Involved in Speech Act Production

   In: Teaching Pragmatics Format(s): Text

   The goal of this article is to increase awareness of the factors that affect the linguistic realization of speech acts in American English.

10. Chapter 2: Ethics at Work - Leadership and Integrity

    In: Language and Civil Society E-Journal: Business Ethics Format(s): Text

    This chapter in the Business Ethics volume of the Language and Civil Society e-journal discusses how to make ethical decisions in the workplace.

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