This lesson in Teaching Pragmatics aims to develop awareness and understanding of the nature of telephone conversation openings from a social, interactional perspective.

Pragmatic competence is an important part of communicative competence, yet it is often insufficiently addressed. This article outlines a program of four lessons on the speech acts of openings and closings. Lessons examine dialogues for cultural differences regarding forms of address, abruptness, expected responses, and so on. Students also consider pre-closing phrases, ways to express politeness, and formality. Finally, students expand an artificial dialogue to make it more realistic. Activities include translation, pair work, creative writing, class discussion, and role play.

These activities promote writing fluency and self-monitoring as well as skills such as getting started with writing and skimming. Students demonstrate understanding of their extensive reading. Timed repeated thinking and writing is similar to free-writing. It includes brief cycles of writing and reflecting. In each cycle, students start their writing over. A similar activity involves cycles of skimming, writing, and thinking. For variation, students can start from where their last writing left off or choose the most important point as a starting place for the next writing turn.

This article contains a wealth of activities that will help students develop critical thinking skills. These fun and dynamic activities raise students’ self-awareness regarding their perceptions, assumptions, prejudices, and values. The author addresses the teacher's role in helping students think differently and consider ideas from multiple points of view. To encourage critical thinking, assessment should not rely on summary and definition questions, but those that require analysis, hypothesis, and evaluation. A rationale for the importance of critical thinking is provided from a cognitive perspective.